Refund and Returns Policy
Return, Refund & Cancellation Policy
Last Updated: 12 May 2026
At Wornwell Hub, we aim to provide a smooth and reliable shopping experience. Please read our return and refund policy carefully.
Return Window
We offer a 5-day return policy from the date of delivery. Customers can request a return within this period if eligible.
Return Eligibility
Returns are only accepted for:
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Damaged products
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Defective items
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Incorrect products received
The item must be unused and in its original packaging.
Returns are not accepted for used or customer-damaged products.
Return Process
To initiate a return:
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Contact us at support@wornwellhub.co.in within 5 days of delivery
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Share your Order ID and product images
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Our team will review and approve your request
After approval, we will arrange a return pickup.
Return Shipping
Return shipping is free only for damaged or incorrect items.
Refund Process
Once the returned product is received and verified, refunds will be processed within 2 business days.
For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI.
Order Cancellation
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Orders can be cancelled before they are shipped
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Once shipped, cancellation is not possible, but returns can be requested as per policy
Customer Responsibility
Customers must ensure the product is properly packed to avoid damage during return transit.
Contact Information
Store Name: Wornwell Hub
Email: help@wornwellhub.co.in
Business Address: Ashok Vihar Colony, Guru Ram Das Nagar, Bhamian Khurd, Ludhiana, Punjab 141015 India